We will be closed on July 4th in Observance of Independence Day!
The remodel is complete! Yes, the move back-in has been accomplished, the selection of vehicles is plentiful, and the staff is pumped! We did it! We finally finished the 18-month long process of this major remodel, and we got back to doing what we do best, selling and servicing our wonderful customer base and we get to do it all from one location.
Obviously when you take on a project of this magnitude, it doesn’t come without questions and concerns. We at Hewlett VW were doing very well at and with our previous facility. A larger, more modernized and (obviously) more expensive facility begs the question, is it worth it? Will our customer base be better served? Will our process become faster and more streamlined? Will we be able to offer more new and pre-owned car selections, faster service and write-ups and shorter wait times? We are very aware that time is money and spending time at a dealership is not on the top of anyone’s list. Therefore, being customer centric has been our top priority with this entire project from the beginning.
Several of these questions were answered in our first month of operation at our new facility. With the Thanksgiving holiday, November is historically just a “ho hum” month in terms of volume of sales, service, parts and overall business in general. Well…. Hewlett Volkswagen not only posted the best November ever, but we also broke an all-time store record in sales with 221 new and pre-owned sales for the month, in NOVEMBER! Records in the auto industry are meant to be broken in the busy summer months, not November. This wouldn’t be saying much if we had only been a dealer for 2 or 3 years, but we’ve been a Volkswagen dealer in Georgetown for over 20 years and we broke our own record in November! To top it all off, Volkswagen of America posted the national standings after we closed the month and Hewlett Volkswagen in Georgetown Texas, ranked #7 in new car volume for the entire nation!
I’ve said it many times, the future is bright. New inventory is arriving daily, our new facility is complete, we’ve added staff to accommodate our customers and pure excitement from our employees has this place hopping!
Come see the new facility and see what the excitement is all about, but fair warning, you may catch yourself doing a little dance because this is such a fun place to be.
Thank you for your support, we wish you and your family all the best during this holiday season, and we hope to see you soon!
John Chauvin
General Manager – Hewlett Volkswagen
